Shipping Policy
SHIPPING
Our orders are handled by reliable courier partners. In-stock ready-to-wear clothing orders are usually processed within 48 hours.
- Customized items will adhere to the shipping time frame specified in the product description. Once the item is shipped, customers will receive an email notification.
- We are committed to following the shipping window indicated on the product page. Any potential delays caused by the delivery partner can be reported to morolyprivatelimited@gmail.com for swift resolution.
- Order processing occurs within 3 to 8 business days. Please note, weekends and holidays are not counted as shipping or delivery days.
- During peak order periods, shipments may experience slight delays. Kindly allow an additional day or two for delivery transit time. Rest assured, we will communicate via phone or email in the event of a significant delay in shipping your item.
CANCELLATION
- You have the flexibility to cancel an order on topbrandz anytime from placement until the item reaches a point where it cannot be delivered.
- Once an item is marked ready for shipping, cancellation is no longer possible.
- Should your items be in transit or dispatched, please accept the order and initiate a return at a later time.
On rare occasions, topbrandz reserves the right to cancel an order due to various reasons.